Design

This is my design resume (pdf here). See my research support resume here.
Last updated November 2010.

Contact Information

Skills and Knowledge Areas

  • User-centered design: Design for user needs, capabilities, and interests, throughout product/process lifecycle.
  • Interface/interaction design: Wireframes, prototypes, mockups, style guides, information architecture.
  • Usability testing: Heuristic analyses, comparative evaluations, surveys, formal usability tests, and experiments.
  • Technologies: HTML/CSS, Javascript, Adobe Fireworks, Wordpress, statistical software.

Work Experience


Research Study Coordinator with Dr. Wolf Mehling, University of California – San Francisco
(Jun 2010 – Present)
Project Management // Data Management

  • Program Computer-Assisted Personal Interviews in QDS; implement online version in SurveyGizmo.
  • Screen, interview, and hire volunteer applicants; coordinate volunteer paperwork; supervise volunteers.
  • Manage mass mailings; track participants; manage data.

Contractor/Researcher to Prof. Larissa Duncan, University of California – San Francisco
(Apr 2010 – Sep 2010)
Research Design and Planning // Online Information Search and Analysis

  • Planned and conducted project developing knowledge base of organizations offering Mindful Parenting and Reflective Parenting training, to support practice-based research, funding, and advocacy efforts.
  • Created and maintained custom Access database for information on organizations.
  • Analyzed data; co-authored report and presentation.

Education and Interpretation Planner for Bureau of Land Management, Colorado
(Jul 2009 – Dec 2009)
Strategic Planning // Print Design

  • Developed long-term strategic education/interpretation plan for museum and National Monument.
  • Consulted on hiking trail pamphlet redesigns to increase visitor safety and facilitate trip planning.

Logistics Management Specialist at U.S. Army Logistics Innovation Agency, Pennsylvania
(Jul 2008 – Dec 2009)
Business Process Analysis // Style Guide Development

  • Evaluated Project Leads’ collaboration and knowledge-sharing needs through Contextual Inquiry.
  • Evaluated functionality and usability of existing technology support for Project Leads.
  • Recommended process and technology changes to Board of Directors and Project Leads.
  • Wrote interface/interaction style guide for dashboard-software project.

User Interface Design Engineer Intern at Jewelry Television, Tennessee
(May 2007 – Aug 2007)
Style Guide Development // Interface/Interaction Design

  • Redesigned information architecture of interface/interaction style guide for company internal-use software.
  • Implemented new design, updated content, and checked existing software for consistency with style guide.
  • Initiated and helped develop recommendations for improved team-client relations and communication.
  • Assisted with internal customer interviews and follow-on design workshop with software developers.

Education

University of Michigan, School of Information, Ann Arbor, Michigan

  • Master of Science of Information, Specialization in Human-Computer Interaction (2008)
  • Master of Science in Psychology (2006) with Certificate in Culture and Cognition (2007)

Relevant project: Usability-testing for University of Michigan and CADCorporation:

  • Worked in four-member team to usability-test virtual tour software for recruiting prospective freshmen. Evaluated its functionality, usability, and effectiveness in meeting University goals.
  • Co-presented findings and recommendations to the University’s president.

Rice University, Houston, Texas

  • Bachelor of Arts in Psychology, Summa cum Laude (2001)